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Cancellation & Refund Policy – Vinni’s Treasure

At Vinni’s Treasure,  we are committed to preserving and sharing vintage treasures and curated collections. While some items may be available for collectors, our primary focus is heritage, storytelling, and preserving unique objects.

Due to the historical and one-of-a-kind nature of our collections, the following cancellation and refund policies apply.

1. Order Cancellation

Eligibility for Cancellation:
Orders may only be canceled before they have been shipped. Once a treasure has been dispatched, cancellations are not permitted, as each item is carefully handled to preserve its integrity.

How to Cancel:
To request a cancellation, contact us immediately at:

Please include your order details for faster processing.

Approval of Cancellation:
Cancellations are subject to confirmation. If the order has not been shipped, we will process the cancellation and refund (if applicable) within [Insert Timeframe, e.g., 5–7 business days].

2. Refund Policy

No Refunds on Delivered Items:
Due to the unique, handcrafted, and vintage nature of our treasures, all sales are final. We do not offer refunds on delivered items.

Refunds for Cancelled Orders:
If an order is successfully canceled before shipping, a refund will be issued to the original payment method within [Insert Timeframe, e.g., 5–7 business days].

Non-Refundable Charges:
Shipping fees or other related costs are non-refundable once an order has been processed, as these cover the careful handling of your treasure.

3. Exceptions – Damaged or Defective Items

While we take utmost care to ensure all items are accurately described and safely packaged, rare cases of defective or damaged products may occur.

If this happens:

  • Contact us within [Insert Timeframe, e.g., 3 days of delivery] with photos and proof of purchase.

  • Each case will be reviewed carefully, and a resolution will be provided at our discretion, in line with our mission of preserving the integrity and story of every treasure.

4. Contact Information

For cancellations, refund inquiries, or concerns:

We appreciate your understanding of these policies, designed to protect the uniqueness and history of our treasures. Thank you for being part of the journey at Vinni’s Treasure — where every object carries a story, and every story deserves care.

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