Cancellation and Refund Policy for Vinni’s Treasure

At Vinni’s Treasure, we are committed to providing a seamless and satisfying shopping experience. However, due to the nature of our products, the following policy applies to cancellations and refunds.

1. Order Cancellation

Eligibility for Cancellation:
- Orders may only be canceled before they have been shipped. Once an order has been dispatched, cancellations are not permitted.
How to Cancel:
- To request a cancellation, contact us immediately at [ vinnistreasure@gmail.com or phone: 9391608818]. Please include your order details for faster processing.
Approval of Cancellation:
- Cancellations are subject to confirmation. If the order has not been shipped, we will process the cancellation and refund (if applicable) within [Insert Timeframe, e.g., 5-7 business days].

2. Refund Policy

No Refunds on Delivered Items:
- Due to the unique and vintage nature of our products, all sales are final. We do not offer refunds on delivered items.
Refunds for Cancelled Orders:
- If an order is successfully canceled before shipping, a refund will be issued to the original payment method within [Insert Timeframe, e.g., 5-7 business days].
Non-Refundable Charges:
- Shipping fees or other related costs are non-refundable once an order has been processed.

3. Exceptions

Defective or Damaged Items:
- While we take care to ensure all items are accurately described and safely packaged, in rare cases of receiving a defective or damaged product, please contact us within [Insert Timeframe, e.g., 3 days of delivery] with photos and proof of purchase. Such cases will be reviewed, and a resolution will be provided at our discretion.

4. Contact Information

For cancellations, refund-related inquiries, or concerns, please reach out to us at:

Email: [ vinnistreasure@gmail.com]
Phone: [9391608818]

We appreciate your understanding of our policies, which are designed to preserve the integrity and uniqueness of our vintage items. Thank you for shopping with Vinni’s Treasure!